A 16-year-old girl has been unable to get a provisional driving licence because of mistakes on her birth certificate.
Rebecca Spillane from Cheltenham, Gloucestershire, says she has three copies of daughter Hannah’s birth certificate but only one of them is right.
Errors made by Cheltenham Register Office sixteen years ago when Hannah was a tiny baby are now stopping her from riding her new £1,000 scooter on L-plates, Rebecca claims.
The 38 year old mum said she has been told it could take some time to correct the register so that Hannah, a student at Hartpury College in Gloucester, can get a provisional licence and ride her new scooter.
The teenager’s mum says she can’t obtain a passport either— which has dashed the family hopes of booking a summer holiday to Spain next year, Gloucestershire Live reports.
Mrs Spillane said: “How is it fair to make her wait six months?
“We purchased the scooter to enable her to get herself to college which started on September 2. Yet now it looks like I have to pay for a bus pass which costs around £500.
“I am disgusted at the situation. It’s deflating.”
The teenager was issued a correct birth certificate after she was born on August 30, 2003 at 4.33am.
But in March 2009, Mrs Spillane had to re-register Hannah and her son Daniel in Cheltenham, after she married Hannah’s father Steve and was given a certificate with an incorrect birth date for Hannah.
She was handed the certificate in an envelope and didn’t check it until Hannah needed the birth certificate to apply for her driving licence.
Mr Spillane said: “Their certificates were put in an envelope and given to us.
“We did not look or check as had no reason to, all the information was confirmed and checked on the computer prior to being printed off which had the correct birth date.
“These were not touched again until we needed Hannah’s birth certificate to apply for her driving licence.
“We found her original certificate but as it was only small we needed the full one. When we looked we were stunned to see it had the wrong birth date on it, March 30, 2003.”
Thinking it was a misprint, Mrs Spillane ordered a new certificate online and received confirmation of the order which included the correct details.
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When the certificate arrived it came handwritten again with the wrong birth date.
“I want to dispute the fee and timescale they are saying it takes to correct a mistake that was done by one of the registrars,” Mrs Spillane added.
Gloucestershire County Council, which runs the Registrar service, has now agreed to waive the charge.
They have confirmed that once the application form and evidence to support the change to date of birth is submitted, Mrs Spillane would be invited to witness the correction within days.
“A birth certificate is a legal document and it is the responsibility of the person registering their child to confirm the information given appears correctly,” said a spokesperson.
“We would urge people take the opportunity to check the child’s details before they are entered into the register, before signing to confirm they are correct.
“Having reviewed the specifics of this case, we have agreed to waive the fee on this occasion.”